My name is Jukka Niiranen and this is my personal blog for all things related to Microsoft Dynamics 365 Customer Engagement. I write about the news, tips and issues encounter during my day job as the Dynamics 365 Technical Lead in a Finnish telco/ICT/cloud company called Elisa.

In addition to this blog, I collect interesting new Microsoft Dynamics 365 (XRM) Links onto a website, so why not subscribe to that feed? If you’re interested in keeping up with the latest news and announcements around Dynamics CRM, I’d also recommend you to add the Surviving CRM Google+ page to your circles.

In 2013 I was awarded by Microsoft as the Most Valuable Professional (MVP) for Microsoft Dynamics 365 technology. In the words of Microsoft, “this award is given to exceptional technical community leaders who actively share their high quality, real world expertise with others.” There’s a selected group of Business Solutions MVPs in the world and I’m honored to be considered as one of them.