My name is Jukka Niiranen and this is my personal blog for all things related to Microsoft Dynamics CRM. I write about the news, tips and issues encounter during my day job as a CRM Consultant in a Finnish company called Digital Illustrated.

I have worked with Microsoft Dynamics CRM since version 3.0 release in 2005, first internally in two different user organizations and more recently at a Microsoft partner. I hold the following Microsoft certificates:

Microsoft Dynamics CRM 2011 Applications (MB2-868)
Microsoft Dynamics CRM 2011 Customization and Configuration (MB2-866)
Managing Microsoft Dynamics Implementations (a.k.a. Sure Step) (MB5-858)

There is also another CRM blog I contribute to, called Microsoft Dynamics CRM 2011 Finland, which provides Dynamics CRM related news, information and instructions written in Finnish language. In addition, I collect interesting new Microsoft Dynamics CRM Links onto a website, so why not subscribe to that feed? If you’re interested in keeping up with the latest news and announcements around Dynamics CRM, I recommend you to add the Surviving CRM Google+ page to your circles.

In 2013 I was awarded by Microsoft as the Most Valuable Professional (MVP) for Microsoft Dynamics CRM technology. In the words of Microsoft, “this award is given to exceptional technical community leaders who actively share their high quality, real world expertise with others.” There are around 60 CRM MVPs in the world and I’m honored to be considered as one of them.