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If you need to support a Microsoft CRM environment where both the desktop (online) and laptop version of the Outlook client are being used, here’s a quick way to switch your own workstation to use a different client mode. Assuming of course that you already have the local SQL database on your machine.
- Open Regedit
- Locate the registry branch HKEY_CURRENT_USER\Software\Microsoft\MSCRMClient
- Set the LightClient registry key to either 00000001 (desktop) or 00000000 (laptop)
There’s another key right next to it, which tells the current status of the client:
- RCOffline = 00000001 equals offline mode
- RCOffline = 00000000 equals offline mode
That registry key may come in handy if your “Go Offline” / “Go Online” buttons in the Outlook UI get mixed (which is what they sometimes do!) and you need to determine the real status of the client.
Another day, another Microsoft CRM blog emerges. WordPress just makes it all too easy.